1. General
These terms govern the use of the Beezz mobile app and the beezz.app website. The service is provided by AKN Software Kasper Janowski, ul. Maczka 8, 94-328 Łódź, tax ID 7272900394 (the “Provider”), a sole trader registered in Poland.
Contact for anything app-related: kontakt@beezz.app.
You accept these terms by creating an account. If you do not agree with them, do not create one.
How we handle personal data is covered by a separate document — the Privacy policy.
2. Definitions
- App — Beezz, the mobile app for iOS and Android together with its server side.
- User — an adult individual who has created an Account.
- Consumer — a User entering into the contract for purposes outside their trade or profession.
- Account — an individual user profile, created against an email address.
- Household — a shared budget that a User can invite other people to.
- BEE plan — the free tier of the App.
- BEEZZ plan — the paid subscription that extends what the App can do.
- Store — the App Store operated by Apple or Google Play operated by Google, through which you download the App and buy a subscription.
3. Technical requirements
To use the App you need a mobile device running a version of iOS or Android supported by the current release, an internet connection and a working email address.
Data syncs over the internet, so some features are unavailable offline. We recommend staying on the current release — older builds may stop working after server-side changes.
4. Accounts and the contract
The contract is concluded when you create an Account and runs for an indefinite period. The Account itself is free.
- Accounts are for adults; one person may hold one Account.
- The details you enter must be truthful — the email address in particular, since it is how access is recovered.
- You are responsible for keeping your password confidential. If you suspect someone has learned it, change it and let us know.
- You can additionally protect the Account with a PIN or your device's biometrics.
5. Plans, payments and renewals
The BEE plan is free and puts no cap on entries — it covers the current and the previous month. The BEEZZ plan is a paid subscription that unlocks the full history, month-on-month comparisons and half-year and yearly balances. The current scope and price of each plan are shown in the App before you buy.
- Payment for the BEEZZ plan is handled solely by the Store — Apple or Google. The Provider takes no payment directly and has no access to your card details.
- The subscription renews automatically for another billing period unless cancelled at least 24 hours before the current period ends.
- You cancel in your App Store or Google Play account settings. It cannot be done from inside the App — that is how both Stores work.
- After cancelling you keep the BEEZZ plan until the end of the period you paid for. We do not refund a period already started.
- The Store converts the price into your local currency and may add taxes applicable in your country.
- We will announce any price change at least 30 days in advance; if you do not accept it, you can cancel before the next renewal.
6. Right of withdrawal
A Consumer has the right to withdraw from a distance contract within 14 days without giving a reason. The contract for a free Account can be ended at any time by deleting the Account, at no cost.
For the BEEZZ plan, paid features are enabled immediately on purchase. By buying a subscription you request that performance begin before the withdrawal period ends and acknowledge that you lose the right of withdrawal once the service has been fully performed, under Article 38(1)(13) of the Polish Consumer Rights Act.
Regardless of the above, refunds for Store purchases are decided by Apple and Google under their own rules — requests go through reportaproblem.apple.com or Google Play respectively. If you believe a refund is due and the Store refused, write to us at kontakt@beezz.app and we will help.
7. Acceptable use
When using the App you agree not to:
- attempt to circumvent security measures or reach other people's data or parts of the system not available to you,
- use the App in a way that disrupts it, including automated traffic or artificial load on the server,
- decompile the App or create derivative works from it, beyond what the law expressly permits,
- enter unlawful, abusive or infringing content into the App,
- share your Account with third parties or resell access to the BEEZZ plan.
A serious or persistent breach may lead to the Account being suspended or deleted. We will tell you by email and give the reason, unless the breach requires immediate action.
8. Households and invites
- A Household can hold up to four people.
- Invites work on a single-use code that you pass on outside the App. Who you give it to is your responsibility.
- Anyone who joins a Household sees its entire history, including entries made before they joined.
- If you enter other people's names and expenses, it is on you to tell them. Details in the Privacy policy.
- The Household owner can remove a member; that person loses access to the shared history while their own Account stays active.
9. What the service is, and liability
- The App does not connect to a bank and does not fetch transaction history — you enter everything yourself and are responsible for its accuracy.
- We work to keep the App running without interruption, but reserve the right to maintenance windows, announced in advance where possible.
- We are not liable for financial decisions made on the basis of data in the App, nor for data loss caused by the User's device or operating system.
- We are liable for conformity of the service with the contract on the terms set out in law, in particular the Polish Consumer Rights Act. For Users who are not Consumers, our liability is limited to the fees paid in the preceding 12 months.
10. Intellectual property
The App, its name, logo, interface and documentation are protected by copyright and belong to the Provider. Creating an Account grants you a non-exclusive, non-transferable licence to use the App for your own purposes for the term of the contract.
The data you enter — expenses, categories, notes — remains yours. We claim no rights to it and use it for nothing other than providing the service.
11. Complaints
Send complaints by email to kontakt@beezz.app. Describe the problem, give the Account's email address and, if you can, the App version and device model.
We reply within 14 days of receiving a complaint. If we do not reply within that time, a Consumer's complaint is deemed accepted.
Complaints about the payment itself or about a refund are handled by the Store where the purchase was made.
12. Ending the contract
You can end the contract at any time and without giving a reason by deleting your Account in the App. See Deleting your account.
The Provider may terminate with 30 days' notice, in particular when discontinuing the service. In that case we refund the unused part of any BEEZZ payment pro rata.
13. Changes to these terms
We may change these terms for good reason — a change in the law, in the scope of the service, or for security. We will announce any change in the App or by email at least 14 days before it takes effect.
If you do not accept a change, you can end the contract before it takes effect by deleting your Account. Contracts concluded earlier remain under the previous terms until the end of the paid subscription period.
14. Final provisions
Matters not covered by these terms are governed by Polish law. That choice does not deprive a Consumer of the protection of mandatory provisions of the law of their country of habitual residence.
A Consumer may use out-of-court complaint and redress procedures — in particular by contacting the district or municipal consumer ombudsman or the regional Trade Inspection inspector. The Polish Office of Competition and Consumer Protection publishes information about these routes at uokik.gov.pl.
These terms apply from the date shown at the top of this page.