Write to us
Support and questionsThe app is stuck, something is not working right, you have an idea for a feature or a question about the subscription.kontakt@beezz.appPrivacy and dataA copy of your data, a correction, account deletion, an objection to processing — anything the GDPR entitles you to.privacy@beezz.app
When reporting a problem, add the Beezz version, your device model and OS version — it halves the back and forth.
Before you write
- Want to delete your account? You can do it yourself in the app — instructions on Deleting your account.
- Want to cancel a subscription? That happens in App Store or Google Play settings, not in the app. The steps are here.
- Want a refund? Refunds are decided by the store you bought from — Apple via reportaproblem.apple.com, Google via Google Play. If the store refuses, write to us.
- Questions about how the app works — some answers are already in the FAQ on the home page.
Complaints
We accept complaints by email at kontakt@beezz.app. Give the account's email address and describe the problem. We reply within 14 days — the rules are in the Terms of service.
Email addresses
| Field | Value |
|---|---|
| kontakt@beezz.app | |
| Personal data requests | privacy@beezz.app |
We do not run a phone line — everything goes through email so that both sides keep a record of it.