1. First, cancel your subscription
- iPhone / iPad: Settings → your name → Subscriptions → Beezz → Cancel Subscription.
- Android: Google Play → profile icon → Payments and subscriptions → Subscriptions → Beezz → Cancel subscription.
After canceling, you keep access to the paid features until the end of the period you have paid for. You can delete the account straight away - you do not have to wait for that moment.
2. Delete the account in the app
- Open BeezzOn the phone that holds the account you want to delete. If the account is linked to Google or Apple, you can also reach it from another phone by signing in with that account.
- Go to SettingsThe settings icon on the app's main screen.
- Scroll all the way down, to the “App” groupThe Delete account tile is the last one on the whole list, below “Sign out”.
- Press and hold the tileA tap alone does not delete the account - the app answers “Hold to delete”. Keep your finger on the tile for a moment, until it fills with color.
- Confirm in the “Delete this account forever?” dialogChoose Delete forever. The operation cannot be undone: once you confirm, you will be signed out and we delete the data immediately.
3. What exactly is deleted
- The account and its sign-in details - the account identifier, and the e-mail address if the account was connected to Google or Apple.
- The profile: display name and app settings.
- Every household in which nobody but you has an account - together with everything in it: expenses and income (amounts, categories, dates, merchant names and notes), Savings, budgets, limits, custom categories, recurring entries, category hints and the names of household members. What happens to your entries in a shared budget is set out in section 4.
- Invite codes you issued that nobody has used yet - once the account is deleted they will let nobody in.
- The content of the sentences turned into entries, together with the result of recognizing them.
- The events recorded for usage statistics, and the activity days.
- Bug reports you sent from Settings.
- Your Plan BEEZZ entitlements (the record of a billing event itself stays - section 4).
The data cannot be recovered afterwards - not by us either. If you want to keep your spending history, export it before you delete the account, or write to us and we will prepare a copy.
4. What stays, and why
| Data | How long | Why |
|---|---|---|
| Database backups | at most 7 days | Supabase makes a copy of the whole database every day and keeps each one for 7 days, so deleted data may remain in them for at most that long. We use the backups only to restore the database after a failure, never to bring back a single account - for you, deletion is immediate and irreversible. Details in the privacy policy, section 12. |
| The record of a billing event (purchase, renewal, cancellation, refund) | at least 5 years from the end of the tax year | An obligation arising from tax law and, beyond that, the handling of refunds and complaints. The row says what the store said: the type of event, the product, the price, the currency, the country and the date - it contains no data from your budget. Once the account is deleted it stops being attached to it. Details in the privacy policy, section 12. |
| Crash reports (Sentry) | 90 days | Sentry deletes them itself after 90 days, and we have no longer-lived copy. There is no e-mail address in them and no content of any expense - only the account identifier, which, once the account is deleted, leads to nobody. Details in the privacy policy, section 18. |
| Entries and Savings in a shared budget in which other household members with an account remain - even if you were its owner | for as long as that budget exists | A shared budget belongs to the household. We detach your name from the account, and the expenses and income, savings deposits, withdrawals and goals you added stay with the remaining household members, without the information that you added them - otherwise their budget would stop adding up. |
5. What will happen to your household
- Nobody else in the household has an account - we delete it together with your account, along with its whole history. Household members added by name alone, without an account of their own, do not keep a household alive.
- You are the owner and other people have accounts in it - ownership passes automatically to another household member (the longest-standing one, an administrator first). The household and the shared history stay with the others; you do not have to hand anything over by hand.
- You belong to somebody else's household - you simply disappear from it. The owner keeps the shared history, and your account and personal settings cease to exist.
6. Cannot sign in to the app?
If you have lost access to the account and cannot delete it yourself, write to privacy@beezz.app from the e-mail address linked to the Google or Apple account you use to sign in to Beezz. That is the only way we can confirm that the account is yours.
A single sentence saying that you want the account deleted is enough. We do not ask, and will never ask, for card details or for any sign-in details.
An account that was not connected to Google or Apple cannot be identified or recovered from outside the app - access to it exists only from the device on which it was created, so that is the only place you can delete it.
We carry out the request within 30 days at the latest, usually within a few business days, and we confirm it by e-mail.
7. Other requests concerning your data
Deleting your account is one of the rights arising from the GDPR. If, instead of deletion, you need a copy of your data, a rectification or a restriction of processing, write to privacy@beezz.app. The full list of rights and the way to exercise them is set out in the Privacy Policy.